SERVICE

All Apple laptops supplied under TELA or Leadspace programmes are covered by an AppleCare Warranty, and accidental damage and loss coverage for 3 years. We aim to provide schools with the very best service - designed specifically for the unique demands of education.


The Renaissance Services TELA support service offering includes:

  • Free pick-up and delivery for all TELA laptop warranty repairs
  • Diagnosis and testing carried out by specialist team
  • Repairs performed by certified computer engineers
  • Upon receiving your laptop, we have a target turnaround of two working days
  • Nationwide service coverage

For help with any service enquiry, or to log a service request:

  • Visit www.tela.co.nz/repair
  • Email service@renaissance.co.nz
  • Call 0800 33 7874

For software support call the ICT HelpDesk on 0800 225 5428

Apple Repair Centres - Renaissance Services
Auckland
92 Beachcroft Avenue
Onehunga
Auckland
New Zealand
Ph +64 (9) 968-3600
Hamilton
103 Tristram Street
Hamilton
New Zealand
Ph +64 (7) 838-3323
 
 Wellington
5-7 Vivian Street
Wellington
New Zealand
Ph +64 (4) 384-1155
 
 Christchurch
100 Moorhouse Ave
Christchurch
New Zealand
Ph +64 (3) 366-5454
 
 Dunedin
80 Crawford Street
Dunedin
New Zealand
Ph +64 (3) 477-1166